BBB Accredited ADAMM Car Dealer

Following a purchase, a car dealership may provide loyalty bonuses, send service reminders, offer genuine parts and create service specials in an attempt to retain your business.  To ensure that “going back” is a pleasant experience; get to know the dealership inside and out before you buy.  Buying a car from a dependable dealership with a proven track record will save you a lot of headaches in the long-run.

A good business is about the people inside as much as it is from the product itself.  So, the dealership looks great from the street, but you get terrible customer service, what could that mean for you long-term?  Examining reviews is a great way to begin getting to know a dealership but take it a step further by checking to see if they are a member of, or have an affiliation with respected business associations and organizations that promote ethical business and customer relationships.

To confirm that the dealership has conducted previous business professionally, check first with your local Better Business Bureau.  The BBB looks at a variety of information including reviews and complaints, then assigns letter grades from A+ (highest) to F (lowest). The rates adjust according to a variety of factors.

Recently you may have noticed TV advertising for ADAMM, (Automobile Dealers Association of Mega Milwaukee). One of the goals of this organization is to help facilitate good relationships between member dealers and their customers.  ADAMM provides member services not available to or economical for the individual dealer, ensures ethical and professional standards of its members, and offers educational programs for the betterment of dealers and their employees.   WHY YOU ARE BETTER OFF AT AN ADAMM NEW CAR DEALER 

Here are some other links for consumers that may be helpful in getting to know a dealership, from the inside out:

• DEALERRATER:  Car Recalls & Helpful Consumer Information about dealerships.
• Insurance Institute for Highway Safety  (IIHS)  Top Safety Picks
• Car and Driver buyers guide.
• Cars.com credible and easy-to-understand information to help buyers formulate opinions.

Since 1976, Jenkins has provided quality cars and outstanding service to Southeastern Wisconsin, making them the oldest and most experienced Volvo and Jaguar dealership in the area.  Jenkins Imports maintains an A+ BBB rating and is a proud member of ADAMM.

Save Driving in Wisconsin

In 2011, travel on U.S. roads fell to its lowest level since 2003.  This decline made 2011 one of the safest years on record, but 2012 was a different story.  If you live in Wisconsin, you may remember the unseasonably warm weather we had on Easter last year.  According to NHTSA, “drivers logged 15.6 billion more miles behind the wheel in the first six months of 2012 alone.”   Higher travel, most likely due to the nicer weather, led to more fatality rates in 2012.  The spike in traffic deaths represent the most dramatic change since 1979.  2013 presents an opportunity to make some changes and take precautions for a much safer year.  If you’re in the process of choosing a safe vehicle for you and your family, you may find the links below both helpful and educational.

Volvo XC60 first luxury SUV to achieve top Safety Pick+Award

ConsumerReports.com Guide to Vehicle Safety Features

• Buckle seatbelt
• Air Bags
• Anti-lock brakes
• Traction control  (Volvo offers Dynamic Stability Traction control (DSTC).

NHTSA 5-Star Safety Ratings:

5-Star Safety Ratings measure the crash worthiness and rollover safety of vehicles.   See how Volvo S60 and XC60 are rated! 

CRASH TESTING THE VOLVO XC60 VIDEO.

For more information regarding Volvo safety features and awards, contact a knowledgeable professional at Jenkins Imports.  Call 414-265-4400 or visit online at www.jenkinsvolvo.com.